I suspect the lamp is burned out. I feel we’re getting close. I am using my new laptop which uses windows xp At the rear, I removed the ‘cleanout assembly’ but then I can’t identify a ‘rear panel’ and I can’t find two push latches underneath to release the rear panel. I noticed the lid has a broken hinge on this unit. When I press Enter, the machine goes to print and then spews out a blank sheet of paper.

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It seems that some elctrical contact, telling the printer the black cartridge is there, is not functioning. Then register for our newsletter.

After a bit message changes to ‘scanner failure’. Can hpg5 help me please? I am a new customer. Cleaned contacts, tried 2 cartridges, no change. While scanning the editable text option is not working. Order by 6 p.

You will almost certainly have to remove the case to reattach it. The boards are not available.

Weidmueller ES APG/HPG55 WM 6

The strip, if I understood you right, hasn’t budged. How do I remove the paper tray and the bottom meatal cover?

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HP does not supply them any longer. I suspect that the rest of the service station is also gooed up with congealed ink. Select your operating system and versionChange Detected operating system: I had the same allignment problem of the scanner and the scanner drive motor mine an hp with a mitsumi ms35sp motor and I solved it as follows: Remove selected files Download files.

The motor doesn’t make any grinding noises but it does shake violently for a while then it stops.

HP OfficeJet G55 Specs – CNET

Uninstall the existing driver before reinstalling. They will resist but will release and allow the scanner to rotate upwards. My g55 has a scanner failure ypg55. I used a scanning program on my laptop instead of the G55 print center, or what ever they call it.

HP Officejet g55 All-in-One Printer – Driver Downloads | HP® Customer Support

Now, it comes up with a scanner error that says it cannot connect to pc. Clean the encoder disk on the scanner head drive motor using a cotton swab and a mild cleaner. I think I can clean it out if I can remove the metal cover on the bottom of the unit.


Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Product specification Product description Downloads Environmentally relevant information Product specification. Or, view all available drivers for your product below. I suggest wearing latex gloves once you get the case off.

HP Customer Support – Software and Driver Downloads

I suggest replacing the color cartridge HP Scanner now works fine. The list of all available drivers for your product is shown above.

I then boot down, re-connect my printer and boot up again. When I try to copy, I receive the “out of paper” message. Release the latch under the right and left corners of the control panel and the glass assembly will lift off.

Remove it and slide off piece that it retains. Cables Removing the rear panel will reveal some cables connected to the scanner.